Effective Date: 01 March 2025

At Moissanito.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from our online store. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information when you:

• Visit our website
• Create an account
• Place an order
• Subscribe to our newsletter
• Contact our customer support team

The types of personal information we may collect include:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit card details or other payment information.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, device type, and pages visited.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Orders: To fulfil your orders and provide the services you request.
• Customer Support: To respond to your inquiries and resolve any issues with your orders.
• Marketing and Promotions: To send you promotional emails about our latest products, offers, and updates, if you’ve opted-in to receive them.
• Website Improvement: To enhance the functionality of our website, improve your browsing experience, and provide personalized content.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website and delivering services (e.g., payment processors, shipping companies).
• Legal Compliance: We may disclose your personal information if required to do so by law or to protect our rights or the rights of others.

4. Data Security

We implement security measures to protect your personal information, including encryption and secure servers. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track website usage, and analyse trends. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct or update any inaccurate or incomplete information.
• Request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails we send.

7. Children’s Privacy

Moissanito.com does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy only applies to Moissanito.com, and we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Moissanito.com
Email: support@moissanito.com
Phone: +971524453234