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Effective Date: 30 Jan 2026
Welcome to Moissanito. By accessing or using our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
Moissanito is an online jewelry brand offering moissanite rings and related products to customers worldwide. These Terms apply to all users of the site, including browsers, customers, and contributors.
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.
2. Product Information
We make every effort to display product descriptions, specifications, and images accurately. However:
- Product colors may vary slightly due to lighting or screen settings
- Measurements and specifications are approximate
- Moissanite is a lab-created gemstone and a diamond alternative, not a natural diamond
We do not guarantee that all product details will be error-free.
3. Pricing & Availability
All prices are listed in the selected currency at checkout and are subject to change without notice.
We reserve the right to:
- Correct pricing errors
- Cancel orders placed with incorrect pricing
- Limit quantities per order
If an order is canceled due to pricing or availability issues, any payment received will be fully refunded.
4. Order Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to:
- Refuse or cancel any order
- Request additional information for verification
- Limit or prohibit orders that appear fraudulent or abusive
5. Payments
All payments are processed through secure third-party payment providers.
By completing a purchase, you confirm that:
- You are authorized to use the selected payment method
- All payment information provided is accurate
Moissanito does not store full payment card details.
6. Shipping & Delivery
Shipping times, processing timelines, and delivery estimates are outlined in our Shipping Policy.
Delivery timelines are estimates only and may vary due to customs, courier delays, or factors beyond our control.
7. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our Refund & Returns Policy, which forms part of these Terms.
By placing an order, you acknowledge and accept the conditions outlined in that policy.
8. Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees.
- These charges are the responsibility of the customer
- Moissanito is not responsible for delays caused by customs clearance
9. Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of Moissanito and may not be copied, reproduced, or used without written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Moissanito shall not be liable for:
- Indirect or consequential damages
- Losses resulting from delays, shipping interruptions, or third-party service failures
- Use or misuse of products beyond their intended purpose
Our total liability shall not exceed the amount paid for the product.
11. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Submit false or misleading information
- Attempt to interfere with site security or operations
Violations may result in account suspension or order cancellation.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.
13. Contact Information
For questions regarding these Terms, please contact:
📧 Email: support@moissanito.com
🕒 Response time: within 24–48 business hours