Effective Date: 01 March 2025

Welcome to Moissanito.com! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms & Conditions carefully before making a purchase.

1. General Terms

These Terms & Conditions apply to all visitors, users, and customers of Moissanito.com. By using this website, you acknowledge that you have read and agree to abide by these terms, including our Privacy Policy and any other policies or guidelines provided on the website.

2. Account Creation

When you place an order on Moissanito.com, an account is automatically created using the details you provide during the checkout process. You are responsible for maintaining the confidentiality of your account information and agree to notify us of any unauthorized use of your account.

3. Orders and Payments

• Payment Methods:
  • Cash on Delivery (COD): Available for customers in Pakistan and the Gulf countries only.
  • PayPal: Available for customers in the USA and other select regions.
• Order Processing: Once you complete your order, we will process and ship it according to our shipping policies. You will receive a confirmation email once your order is confirmed.

4. Product Information and Accuracy

While we strive to ensure that all product descriptions, images, and details are accurate, please be aware that digital images may differ slightly from the actual product due to color editing or variations in screen display. However, we guarantee that the product information, such as the type of moissanite and metal used, will always be accurate and authentic.

If any discrepancy arises in the product information or quality, Moissanito.com will offer a reasonable compensation to the customer.

5. Shipping, Returns, and Refunds

Please refer to our dedicated Shipping Policy and Return & Refund Policy pages for detailed information about our shipping procedures and return/exchange options. These policies are an integral part of our Terms & Conditions.

6. Cancellation Policy

Orders can be canceled within 12 hours of placement. After this time frame, cancellations may not be possible, as the order may have already been processed or shipped.

7. Limitation of Liability

To the fullest extent permitted by law, Moissanito.com is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. In the event of a product defect or mismatch, Moissanito.com will provide a reasonable compensation as per our Return & Refund Policy.

8. Intellectual Property

All content on Moissanito.com, including text, graphics, logos, images, and software, is the property of Moissanito.com or its content suppliers and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without prior written permission.

9. Privacy and Data Protection

Your use of Moissanito.com is also governed by our Privacy Policy, which can be reviewed here.

10. Modifications to the Terms & Conditions

We reserve the right to update, modify, or replace any part of these Terms & Conditions at our discretion. Any changes will be posted on this page, and the updated effective date will be noted at the top of the page. Continued use of the website after any changes constitutes acceptance of those changes.

11. Governing Law

As a virtual brand, Moissanito.com does not operate under the laws of any specific country or state. Disputes, if any, will be handled through reasonable means of negotiation and resolution.

12. Contact Information

If you have any questions or concerns about our Terms & Conditions or need assistance, please contact us at:

Email: support@moissanito.com
Phone: +971524453234

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